PRIVACY NOTICE FOR CALIFORNIA RESIDENTS

Effective Date: December 10, 2019

This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements and is expressly made part of the information contained in Clover Inc.’s Privacy Policy located at https://clover.co/privacypolicy and applies solely to all visitors, users, and others who reside in the State of California, USA (“consumers” or “you”). Clover Inc. (“we” or “us”) adopts this Privacy Notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”).  Any terms defined in the CCPA have the same meaning when used in this Notice.

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

  1. Identifiers:

    For example, a real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.

    (Collected: YES)

  2. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)):

    For example, name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

    (Collected: YES)

  3. Protected classification characteristics under California or federal law:

    For example, age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

    (Collected: YES)

  4. Commercial information:

    For example, records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

    (Collected: YES)

  5. Biometric information:

    For example, genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, face prints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

    (Collected: NO)

  6. Internet or other similar network activity:

    For example, browsing history, search history, information on a consumer’s interactions with a website, application, or advertisement.

    (Collected: YES)

  7. Geolocation data:

    For example, physical location or movements.

    (Collected: YES)

  8. Sensory data:

    For example, audio, electronic, visual, thermal, olfactory, or similar information.

    (Collected: YES)

  9. Professional or employment-related information:

    For example, current or past job history or performance evaluations.

    (Collected: NO)

  10. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99))

    For example, education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

    (Collected: NO)

  11. Inferences drawn from other personal information:

    For example, profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

    (Collected: NO)


Personal information does not include:
We obtain the categories of personal information listed above from the following categories of sources:
  1. Directly from you:
    • For example, when registering for a Clover account, adding additional information to a Clover account, interacting with other users in the Clover Dating app, or contacting our support center at support@clover.co.
  2. Indirectly from you:
    • For example, through information we collect from you in the course of providing our services to you, or from interacting with our services.
  3. From third-party business partners:
    • For example, social media sites, ad networks, and analytics providers.

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose.  When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:

Category A:  Identifiers.
Category B:  Personal information categories listed in the California Customer Records statute.
Category C:  Protected classification characteristics under California or federal law.
Category D:  Commercial information.
Category F:  Internet or other similar network activity.
Category G:  Geolocation data.

We disclose your personal information for a business purpose to the following categories of third parties:
In the preceding twelve (12) months, we have not sold any personal information.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:
Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to: Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. 

Making a verifiable consumer request does not require you to create an account with us.

We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to the email address registered to that account.  If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt.  The response we provide will also explain the reasons we cannot comply with a request, if applicable.  For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.  If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination Rights

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Changes to Our Privacy Notice

We reserve the right to amend this Privacy Notice at our discretion and at any time. When we make changes to this Privacy Notice, we will post the updated Privacy Notice on our website and update the Privacy Notice’s “effective date”.

Contact Information

If you have any questions or comments about this notice, our Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Website: clover.co
Email: support@clover.co
Postal Address:
Clover, Inc.,
1500 Don Mills Road, Suite 401
Toronto, Ontario, Canada
M3B 3K4.